[소비자행동론] Purchase(구매행동)
- 등록일 / 수정일
- 페이지 / 형식
- 자료평가
- 구매가격
- 2011.02.15 / 2019.12.24
- 78페이지 / pptx (파워포인트 2007이상)
- 평가한 분이 없습니다. (구매금액의 3%지급)
- 2,800원
최대 20페이지까지 미리보기 서비스를 제공합니다.
자료평가하면 구매금액의 3%지급!
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추천 연관자료
- 목차
-
1.INTRO
2.BODY
(1) To buy or Not to buy
(2) Retailing And The Purchase Process
(3) Determinants of Retailer Success or Failer
(4) The Changing Retail Landscape
(5) Purchase behavior in the e-commerce revolution
(6) Consumer Resource
(7) Integrated marketing communication
3.OUTRO
- 본문내용
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Role playing
Diversion
Self-gratification
Learning about new trends
Physical activity
Sensory stimulation
Location
Nature and quality of assortment
Price
Advertising and promotion for Positioning of the Retail Brand
Sales personnel
Services offered
Physical store attributes
Nature of store clientele
Point-of-purchase displays
Consumer logistics
(1) Location
Cognitive maps or consumer perceptions of store locations and shopping areas are more important than actual location.
Ease of parking in the area, quality of merchandise offered by area stores, checkout procedures, display and presentation of mercandise, and ease of driving to an area.
(5) Sales personnel
* Knowledgeable and helpful salespeople are still
important when choosing a store shopping center.
* What makes a salesperson effective?
1) Perceived knowledge and expertise
2) Perceived trustworthiness
3) Customer knowledge
4) Adaptability
자료평가
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