The Communications Process and Consumer behavior

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본문내용
The Communications
Process and
Consumer behavior
The Communications Process
Marketing Communication and
Meaning
Behavioral Foundations of
Marketing Communications
INDEX
INDEX
The Communications Process
01
발신자(Sender)
수신자(receiver)
The Communications Process
1
커뮤니케이션(Communication)
공통성(Commonness)
단일성(Oneness)
The Communications Process
1
Source
(마콤 발신자)
Message Channel
(Media)
Message
(매체광고, Point-of-Purchace Display…)
Communication Objective
(인식, 이미지, 가치…)
Feedback
Receiver
(Target Audience)
Communication
Outcome
(Brand Awareness, Attitude Change, Brand Associates…)
NOISE
(간섭)
The Communications Process
1
Source
■ 커뮤니케이터 = 발신자
(광고사, 세일즈맨, 블로거)
Source의 부호화 (Encodes)
▣ Encoding
발신자의 생각을 상징적 형태로 부호화
The Communications Process
1
2. Communication Objective
- 커뮤니케이션을 위한 목적
■ 브랜드 인지
▶브랜드에 대한 긍정적 인식
명확성, 확실성
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