- [서비스경영론] 빌리지 볼보(Village Volvo)
and accompany mechanics test drive. Furthermore, owner mechanics keep contact with customers at a specific time, reporting what problem has been fixed and can be occurred in the near future. Even after the check-up is done, relation between mechanic and customer isnt over. They keep a document for customers revisit for the warranty service, keeping it convenient for them. Also, Village Volvo is considering of opening a maintenance education classes for customers.3. Characterize Village Volvo in regard to Strategic Service Classification. 4. How could Village Volvo manage its back office (i
- [인사관리] 인턴채용의 장단점(영문)
to be listening and trying to learn everything that you will teach them. When people become too comfortable with their working environment, they often lose the focus that was once there and they will often begin to slack up on the work. Interns are fresh faces and they are there to learn as much as they can to help them whey do finish college.3. Interns make great workers when they finish college. Most companies will offer them a spot after they finish their college and internship because they already know about the company and how things are done in the business. Some companies will hire th
- [기업교육] IBM IT 교육 프로젝트(영문)
to young patients (Yejin-Lee)HONOR and AWARDGrand prize of Management Supporting Department for the fall Semester of 2009 Funded by the World Class Education, Republic of Korea. (Yejin-Lee)WORK EXPERIENCESpring-Winter 2008- Educational Research Assistant by the Seoul Metropolitan Council (Yejin-Lee)Spring 2009-E-Learning Contents Analysis Assistant E-Learning center in Korea Productivity Center (Hana-Kim)December 2009 – February 2010 Education Course Developing Assistant E-Learning center in Korea Productivity Center. (Yejin-Lee)2010-present Internship at Teaching and Learning In
- [영문 보고서] 부산 젠백팩커스(zen backpackers)의 호텔 경영
To contribute to Zen Backpackers by introducing the property on travel-related websites4) To learn how to work as a group while working with people who have different background5) To make a presentation in English, which could be challenging for us● Project Overview- Total GoalTo research about Zen Backpackers on/offline to complete the report and presentation slides for the final documented report and presentation in class- Specific Goal and Method1) To arrange meetings every Tuesday and Wednesday before the class2) To manage our own online community on Cyworld; it makes the member
- [인터넷비즈니스] 월마트 사례(영문)
to the Korean market which will lead us to some solutions. These solutions will give us the minor or major solution to re-enter the Korean market. Of course we certainly predict that Wal-mart has already materialized better solutions than we could offer as a student but our research’s perspective of view is at what we have learned throughout the professor’s lectures, showing we have understood the CRM (Customer Relationship Management) which is the subject of our research discussion and maintaining interactive collaboration with each other will teach us about the efficiency of teamwork a