Operations strategy for the effective delivery of integrated industrial product-service offerings

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  • 2013.08.23 / 2019.12.24
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목차
1 Introduction
2 Literature review
3 Research design
4 An operations strategy framework
5 Findings from the case studies
6 Discussion
7 Conclusion
본문내용
1. Introduction (cont.)

Industrial product service systems (PSSs)
- Importance of the contracts between the customer and the provider

Performance-based contracts
- “What” is required in terms of equipment operations

Availability contracting
- A variant of performance-based contract
- Both customers and providers to get benefits


Purpose 2

Filling the gap between the ideal contract and actual implementation
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