[조직행동론] 사우스웨스트항공 조직 구조 분석(영문)
- 등록일 / 수정일
- 페이지 / 형식
- 자료평가
- 구매가격
- 2011.01.18 / 2019.12.24
- 28페이지 / docx (MS워드 2007이상)
- 평가한 분이 없습니다. (구매금액의 3%지급)
- 2,100원
최대 20페이지까지 미리보기 서비스를 제공합니다.
자료평가하면 구매금액의 3%지급!
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
추천 연관자료
- 목차
-
Introduction
- General summary regarding Southwest Airlines
- SWOT analysis
- Unique Features
Connecting to Organizational Behavior Theories
- Leadership
- Management-Employee Relations
- Training
- Motivation
Recommendations (Conclusion)
- Possible Problems
1. Loss of strong leader / competitors
2. Organizational structure
- Solution
: Possible solutions regarding problems above
- 본문내용
-
Management-Employee Relationships
One of the most significant things about Southwest Airlines is its philosophy. The main philosophy clearly states that “Ask not what your employees can do for you, but what you can do for your employees”. As seen from this statement, we can clearly see how the Southwest Airlines emphasizes on the Management-Employee relationships. Other than leadership skills, Southwest Airlines is also famous for its significantly close relationship within the managers and subordinates. Previously, organizations usually held a superior form of relationships among subordinates, in which managers just tend to order their employees simply what to do. Yet, Southwest Airlines strictly held a philosophy in which all the workers think the company as a family. And they feel personally involved and attached to the family, which ultimately creates higher productivity and higher bond. Managers of the Southwest clearly know that workers are the most important resources within the organization- but there are not many organizations that perform those ideas- yet Southwest does.
Southwest Airlines is definitely applying Organizational Behavioral theories of motivation very well through the manager-employee relationship. Closely viewed, Southwest keeps track of subordinates, and tries to provide what is best for the employees. That is also the reason why Southwest Airline states that over 87 percent of employees are in the work union. Southwest has never had a strike, and now that the network carriers have whacked away at salaries and benefits, Southwest staffers are generally the highest paid in the industry. Therefore, we can conclude that Southwest airlines stand as the one of the best company that has the strongest management-employee relationship.
- 참고문헌
-
References
Bovier, C. (1993), “Teamwork, the heart of an airline”, Training, June, pp. 53-5, 58.
Bruce, A. (1997), “Southwest: back to the FUNdamentals”, HR Focus, March, Vol. 74 No. 3, p. 11.
Chakravarty, S.N. (1991), “Hit ‘em hardest with the mostest”, Forbes, September 16, Vol. 148 No. 6, pp.48-51.
George, J.M. and Jones, G.R. (1996), Understanding and Managing Organizational Behavior, Addison-Wesley Publishing Co.
Graham, D. (1996), “From space shots to milk runs”, Business Week, December 30, No. 3508, p. 8.
Herzberg, F. (1968), “One more time: how do you motivate employees?”, Harvard Business Review, Vol. 46, pp.53-62.
Jaffe, C.A. (1991), “Moving fast by standing still”, Nation’s Business, October, Vol. 79 No. 10, pp. 57-9.
Kelly, K. (1989), “Southwest Airlines: flying high with ‘Uncle Herb’”, Business Week, July 3, No. 3113, pp.53-5.
Labich, K. (1994), “Is Herb Kelleher America’s best CEO?”, Fortune, May 2, Vol. 129 No. 9, pp. 44-50.
McNerney, D.J. (1996), “Employee motivation: creating a motivated workforce”, HR Focus, Vol. 73 No. 8, pp. 1, 4-6.
Peters, T.J. and Waterman, R.H. (1982), In Search of Excellence: Lessons from America’s Best Run Companies, Harper & Row, New York, NY.
Pugh, D.S. and Hickson, D.J. (1997), Writers on Organizations, Sage Publications, Thousand Oaks, CA.
Sunoo, B.P. (1995), “How fun flies at Southwest Airlines”, Personnel Journal, June, Vol. 74 No. 6, pp. 62-71.
Teitelbaum, R.S. (1992), “Where service flies right: Southwest Airlines,” Fortune, August 24, Vol. 126 No. 4, pp. 115-16.
Velocci, A. (1995), “More city pairs await Southwest”, Aviation Week & Space Technology, August 7, Vol.143 No. 6, pp. 40-2.
Weber, M. (1947), The Theory of Social and Economic Organization, Free Press.
Kevin Freiberg: “Nuts! Southwest Airlines' Crazy Recipe for Business and Personal Success” (Bard Press, Austin, TX: 1996).
Jon R. Katzenbach: “Peak Performance: Aligning the Hearts and Minds of Your Employees” (HBSP, Boston, MA: 2000). Note: this book inspired me to write this article.
Lorraine Grubbs-West: “Lessons in Loyalty: How Southwest Airlines Does It - An Insider's View” (CornerStone Leadership Institute, Dallas, TX: 2005).
Jody Hoffer Gittell: “The Southwest Airlines Way: Using the Power of Relationships to Achieve High Performance” (McGraw-Hill, New York, NY: 2005).
자료평가
-
아직 평가한 내용이 없습니다.
오늘 본 자료
더보기
최근 판매 자료
- 소비자행동-동조가 구매결정에 미치는 영향
- [여성CEO성공사례] 여성의 사회적차별문제 극복방안 및 리더쉽분석
- [경영학원론] 3M의 기업문화사례연구
- [조직론] 지식경영의 성과와 기업문화 및 조직동기유발이 가지는 상관관계에 관한 연구
- 해외시장 진출 방식의 실행
- 닭꼬치 사업계획서 [사업개요, 사업 내용, 시장조사와 분석, 마케팅 분석 등]
- 경영전략론_1 산업의 수익을 결정하는 마이클 포터의 5force에 대하여 특정 산업의 예를 들어 설명하시오 2 핵심역량을 결정하는 3가지 요인과 핵심역량 전략에 관하여 사례를 통하여 설명하시오 3 4차 산업혁명에 따른 제품(product) 일하는 과정(process) 요구하는 사람과 깅버문화(people)가 어떻게 변화하여야 하는지에 관한
- 호텔경영론-호텔조사보고서 인천파라다이스호텔Paradise Hotel Incheon
- [DIY산업의 초우량 기업 홈디포(Home Depot)] DIY산업의 초우량 기업 홈디포(Home Depot)
- 인간발달의 다양한 개념과 발달의 원리에 대하여 학습 하였습니다 발달의 개념을 발달, 성장, 성숙, 학습으로 구분하여 정리하고 인간발달의 일반적 원리를 정리하시오
저작권 관련 사항 정보 및 게시물 내용의 진실성에 대하여 레포트샵은 보증하지 아니하며, 해당 정보 및 게시물의 저작권과 기타 법적 책임은 자료 등록자에게 있습니다. 위 정보 및 게시물 내용의 불법적 이용, 무단 전재·배포는 금지됩니다. 저작권침해, 명예훼손 등 분쟁요소 발견시 고객센터에 신고해 주시기 바랍니다.