[MIS] Chapter 12 - Enhancing Decision Making

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목차
1. Decision Making and Information systems
2. Systems for Decision Support
3. Executive Support Systems and
the Balanced Scorecard Framework
본문내용
4.Managers and Decision Making in the Real World

1)Managerial Roles
Classical model of management
: planning, organizing, coordinating, deciding and
controlling
behavioral models
: the view of the actual behavior of managers


Model-driven DSS • Using some type of model to perform “what if” and other kinds of analysis
• Analysis capabilities were based on a strong theory or model combined with a good user interface
Data-driven DSS • Using OLAP and data mining to analyze large pools of data
• Enables users to extract useful information that was previously buried in large quantities of data

A collection of current or historical data from a number of applications or groups
A small database on a PC
A massive data warehouse
Just extracts or copies of production database
☞Does not interfere with
critical operational systems
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